blog del ingeniero Ernesto Ibáñez: Sony PlayStation 4: Codigos de Error

El sistema PlayStation®4 abre la puerta a un increíble viaje a través de nuevos mundos de juego inmersiva y una comunidad de jugadores conectados profundamente. PS4 ™ pone a los jugadores en primer lugar con una alineación sorprendente lanzamiento y más de 180 juegos en desarrollo. Juega increíbles éxitos de taquilla de primer nivel y los éxitos independientes innovadoras en PS4 ™.

Desarrollador Inspirado, Gamer Focus.

Sony ha vendido más de 10 millones de consolas PlayStation 4 (PS4) en el mundo en menos de 9 meses, una hazaña que augura a los videojuegos de salón todavía una larga vida.

El 10 de agosto, el último modelo de la play de Sony superó el umbral simbólico tras salir al mercado el 15 de noviembre de 2013 en Estados Unidos y el 29 del mismo mes en Europa, así como en una parte de Asia. Disponible en Japón desde el 22 febrero pasado, la PS4 se vende actualmente en una centenar de países y regiones en el mundo.

Diez millones "es un acontecimiento que tenemos que celebrar", se regocijó el patrón de Sony Computer Entertainment, Andrew House.

Según él, el éxito sin precedentes de esta consola, a la que denomina "plataforma multimedia", se debe a la riqueza de sus funciones que no la limitan a una máquina para jugar. Es también una terminal de acceso a un enorme banco de contenidos audiovisuales en línea.

Esta PS4, con componentes de alto nivel, está acompañada por una logiteca atractiva, principal criterio de éxito en este campo. Sony llegó a atrasar la comercialización en el archipiélago para garantizar una oferta simultánea consistente de títulos poderosos.

Con los últimos episodios de sagas-estrellas como Final Fantasy, Metal Gear Solid, Mighty, etc., la PlayStation 4 ha logrado convencer incluso a los jugadores más exigentes.

Sony gana, Nintendo pierde

"Vamos a seguir proponiendo juegos fuertes y agregar nuevas funciones en red, para ofrecer sensaciones inéditas", prometió Sony.

"Han pasado muchos años (7) desde la versión anterior, PS3, lo que no ha hecho más que acrecentar las ganas de los jugadores de material nuevo", explicó House en una reciente entrevista concedida al portal japonés AV Watch.

"Las posibilidades de compartir en línea y la interactividad a través de las redes sociales al parecer han seducido a los compradores más allá de las esperanzas de Sony".

Además, la "estrategia ha cambiado, en comparación a la de consolas anteriores, con una mayor cooperación de los diferentes equipos de desarrollo para facilitar la creación de juegos".

La migración de la PS3 hacia la PS4 se hace, según él, a gran velocidad en América del Norte, gracias a un entorno de servicios multimedia muy avanzado que favorecen la adopción rápida de este nuevo producto. Asimismo, la población de adictos al juego también ha crecido.

En Europa también crecen las ventas de la consola. House supone que la debilidad de la gama de consolas de salón de Nintendo ha podido contribuir al éxito de la PS4.

Esta excelente salud de la PS4 contrasta con el poco vigor de la rival del competidor y compatriota y pionero del sector. La Wii U, que salió al mercado un año antes, está lejos de los 10 millones de ejemplares vendidos, pese a la ligera mejora registrada esta primavera. La PS4 supera también la XBox one de Microsoft.

De hecho, esta diferencia se reflejó también en las cuentas de las dos empresas japonesas: Sony va financieramente mejor gracias a la PS4 (que constituye, no obstante, una pequeña parte de sus actividades), y Nintendo va peor debido a las malas ventas de la Wii U y de la consola de bolsillo 3DS que representaban el corazón de su negocio junto a los propios juegos.

La diferencia también se ha manifestado en la evolución de las acciones de estos dos grandes nombres de la tecnología nipona en la Bolsa de Tokio: el título de Sony ganó 2,31%, mientras que Nintendo subió 0,04% en el último minuto tras haber operado en rojo buena parte del día.

Sony PlayStation 4 EL HARDWARE.

El sistema PS4 ™ se centra en el jugador, asegurando que los mejores juegos y las experiencias más inmersivas son posibles en la plataforma. El sistema PS4 ™ permite a los más grandes desarrolladores de juegos en el mundo para desbloquear su creatividad y ampliar los límites de juego a través de un sistema que se ajusta específicamente a sus necesidades. El sistema PS4 ™ se centra alrededor de un chip personalizado de gran alcance que contiene ocho x86-64 núcleos y un estado del procesador de arte 1.84 TFLOPS gráfica con 8 GB de GDDR5 unificado rápida ultra-memoria del sistema, lo que facilita la creación de juego y el aumento de la riqueza de contenido alcanzable en la plataforma. El resultado final es nuevos juegos con ricos gráficos de alta fidelidad y experiencias profundamente inmersivas.

PS4 Error Codes (Other/General): Errors

Este artículo proporciona descripciones y acciones de determinados códigos de error PS4. Presione Ctrl F para abrir un cuadro de búsqueda en su navegador. A continuación, introduzca el código de error que usted está buscando. Si no lo encuentra, puede navegar por la lista de códigos, que se agrupan por prefijo. Estamos añadiendo información sobre los nuevos códigos de error a diario, así que por favor, vuelva pronto si no aparece el código.

Error Code     Description     Action
CE-34452-8     Downloaded data may be corrupted

Step 1: Delete the content from home screen, then restart the system. Next, re-download the content from the Library.

Step 2: Review your network settings. If you can connect to a different network, try that. You also may want to change to a static IP or change the DNS server.

Step 3: It's possible the network is busy, so if the error persists try again later. If you still get the error later, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and try the PS4 initialization.
CE-32875-5     A system internal error occurred. Could not get data of time and date

Step 1: Connect the PS4 system to the Internet.

Step 2: Go to [Settings] > [Date and Time Settings] > [Set Using Internet] and select [Set Now].

Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.
CE-37533-1
CE-37534-2
CE-37535-3
CE-37536-4
CE-37537-5
CE-37538-6     Face recognition error

An occurred during face recognition log-in. It is possible that the face data is corrupted.

Step 1: Log in to the system, and re-register the face data.

Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data.
CE-35657-6
CE-30002-5
CE-33177-1     Cannot start the application. Application data may be corrupted.

Step 1: Go to [Notifications] > [Downloads] and delete the failure notification.

Step 2: Back up your data using USB device or PS+ online storage, and then go to Safe Mode to try [5.Rebuild Database]. You can find more information on Safe Mode here.

Step 3: If the error occurs again, go to [Settings] > [Initialization] > [7. Initialize PS4 (Reinstall System Software)] and try the PS4 initialization.). Note: This requires a USB device with the system update file. Information on updating via USB is located here.
CE-32937-4     Failed to downlaod data

Step 1: Select "Retry" on the error message. Cancel download, and retry from the beginning.

Step 2: Restart the PS4 and try your download again.

Step 3: If the error persists, the network connection may be temporary busy or unstable. Cancel the download and retry after a while.
CE-32920-6     Download cancelled because content does not need to be downloaded

Step 1: Select [OK] on the error message. Then go to [Settings] > [PSN] > [Restore License] and try restoring the licenses.

Step 2: Next, go to the home screen to select the game icon. Check that the purchased item is available in the game. If you have purchased a subscription item (i.e. season pass), go to [Settings] > [PSN] > [Account Information] > [Services List] to see if the item has been activated.

Step 3: If you cannot find the item, restart the PS4 system and try Step 2 again.
CE-33950-0     Could not connect to the server to verify the license

There may be an issue with the server. Please try again later.
CE-36244-9     Downloaded data may be corrupted

Step 1: Delete the content from home screen, then restart the system. Next, re-download the content from the Library.

Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.
CE-32889-0
CE-32928-4     Download has canceled because the downloading of this content has previously been started and experienced an error.

Step 1: Go to [Notifications] > [Downloads] and check the content is on the list. Delete the content from [Options], and retry downloading the content from the Library.

Step 2: If you fail downloading the content again, back up the data using USB device or PS+ online storage, and then go to Safe Mode to try ?4.Rebuild Database]. You can find more information on Safe Mode here. After the Rebuild Database is finished, bring back the data and retry your download from the Library.

Step 3: If the error occurs again, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.
CE-32883-4     Internal error     Turn off the PS4 and restart the system.
CE-33179-3     Application is not found.     Retry after the installation is completed.
Installation of Add-Ons fails until the installation of application installation is complete.
CE-33991-5     Connection error.     Retry Internet Connection test.
CE-34788-0     This update file cannot be used. Connect a USB storage device that contains an update file for re-installation for version 1.50 or later.     Delete the Update file from the USB storage device, and replace it with the update for re-installation found from this page.
CE-34878-0
CE-36329-3     An error has occured with an application or system software.

Step 1: Close the application, install the latest system software and game update, and restart the system.

Step 2: If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.

Step 3: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
CE-33743-0
CE-33945-4     Connection to server failed     The PS4 was unable to connect to the server. Please try again later. You can check the status of the PSN here.
CE-30392-7
CE-30608-7     Hardware Error     Your system likely needs to be serviced. Please visit our Contact page to set up service.
CE-33992-6     Internet connection test error     Make sure you are signed in to PSN before you start the connection test. It's also possible that the PSN may be be undergoing maintenance. You can check the status of the PSN here.
CE-30005-8     Access to HDD or Blu-Ray failed

Step 1: Eject the disc from the PS4 system, and check that the disc is not dirty or damaged. Then retry.

Step 2: Back up the data using a USB device or PS+ online storage. Then, delete the application by pressing the Options button and choosing "Delete" from the content area. Reload the data from the USB or online storage.

Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.
CE-32947-5     Could not download the file

Step 1: Try the Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.

Step 2: Delete the content (if it is shown in content area), and try re-downloading the content from Library.

Step 3: If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.
CE-32807-0     License Error

Step 1: If you have previously activated the system as your Primary PS4, go to [Settings] > [PSN] > [Activate as Your Primary PS4], deactivate, and then reactivate.

Step 2: Go to [Settings] > [PSN] > [Restore Licenses],and choose the restore option.

Step 3: If the error occurs again, please try again later. You can also check the status of the PSN here.
CE-34861-2     Connection to server failed

Step 1: If you have been able to connect to the Internet previously, PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.

Step 2: If you have this error every time you try to connect to the Internet, check the SSL in your Internet environment and verify that SSL is available.
CE-33983-6
CE-33984-7
CE-33985-8
CE-33986-9
CE-33987-0
CE-33988-1
CE-33989-2
CE-33990-4
    Internet Connection test error     Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. You can check the status of the PSN here.
CE-34224-5     System internal error

Step 1: Back up your saved data using a USB device or PS+ online storage. Go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

Step 2: Restore your saved data.

Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.
CE-35463-1     The disc cannot be played

Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is support by the PS4.

Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.
CE-30784-2     PS4 failed to detect USB device

Step 1: Verify that the USB device supports USB 2.0 or 3.0.

Step 2: Ensure the device is properly inserted in the PS4, and then wait one minute before trying to access the device again.

Step 3: Make sure there are not multiple partitions on the device.

Step 4: Initialize the device on a PC if possible.
CE-30012-6     Internal Error

Step 1: Update the PS4 system with the latest system software.

Step 2: Clean disc to ensure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.

Step 3: Restart the PS4 system.
CE-35230-3     Network Error. Response speed from DNS server is likely delayed.

Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings.

E (External) Errors
Error Code     Description     Action
E-8200002E     The credit card information is not valid     Remove credit card from account, and then re-enter the credit card information.
Refer to Add / Remove Billing Information.
E-82000102     You cannot add funds to a sub account     Sub accounts do not have wallets. Try adding funds to your Master account.
E-8200012F     Invalid voucher code     Double check and re-enter the code exactly as written.
E-8F000001     Purchased Failed     Purchase the game directly from the PS Store, not from inside the game demo.
E-82F001F8
E-800085D1
E-82E101F6     Connection to server failed     The PS4 was unable to connect to the server. Please try again later. You can check the status of the PSN here.
E-82000163     The home address registered on your PSN account does not match the address for your credit card.     It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via SonyEntertainmentNetwork.com.
E-82000171     Credit card on file is invalid

Step 1:Verify that your credit card number and expiration date are valid and up to date.

Step 2:Make sure the address on your credit card and the address information on your PSN account are the same.

Step 3:If this does not solve your issue, please read our article on correcting billing errors.
E-82000138     Failed to add funds to wallet using a voucher or PSN card     Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. You can also view our article on code redemption issues here.
E-82F001F7     PSN is undergoing maintenance     PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
E-82000113     Voucher error     The server was unable to verify the voucher. Please try again later.
E-82000134     Product voucher region does not match the account's region     This product or content is not available in your account's country/region.
E-FFFFFFFF     System internal error

Update your system software to the latest version.

If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.

E-80411302     Internal error

Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry.

Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
E-82000156     Rate limit exceeded     For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.
E-82E0001C
E-82E01050     Access Denied     The user has been banned or suspended. Please refer to this support article for more information on bans and suspensions.
E-80F00800     Downloaded data may be corrupted

Step 1: Delete the content from home screen, then restart the system. Next, re-download the content from the Library.

Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.

NP (Network Server) Errors
Error Code     Description     Action
NP-32091-5
NP-34937-6     Trophy data is corrupted.

Step 1: Back up the save data using USB device or PS+ online storage. Then, go to [Settings] > [Users] and delete the user.

Step 2: Re-create the user and sign in. Transfer the saved data back to PS4 and retry the Trophy sync.

Step 3: If the error still occures, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and try the PS4 initialization.
NP-35000-8     PSN is undergoing maintenance     PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
NP-31952-0     Could not connect to the network     Retry the Internet connection test and make sure all of your network settings are correct. It's also possible that the PSN may be be undergoing maintenance. You can check the status of the PSN here.
NP-34846-5
NP-32157-8     Trophy error

Step 1: Try to manually sync your trophies at [Trophies] > Options > [Sync Trophies with PSN].

Step 2: Close the application and restart the system.

Step 3: If the error occurs again, back up your saved data. Delete the user at [Settings] > [Initialization] > [Delete User]. Create a new user and restore the data.

Step 4: If you've tried the previous three steps, the error still occurs, back up your saved data. Then go to [Settings] > [Initialization] and choose [Initialize PS4].
NP-34926-4     Failed to upload save data to the Online storage     You will see a message that says â€œSaved data with the same name was uploaded from another PS4. Do you want to overwrite this saved data?â€? Choose [Yes] to overwrite the data and upload your saved data.

NW (Network Library) Errors
Error Code     Description     Action
NW-31484-0     DNS server not specified.     Restart the PS4 system.
NW-31367-0     Could not open wireless device.     Restart the PS4 system.
NW-31453-6     Delayed server response.     Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.
NW-31172-4     Connection to server failed.     Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. If you are able to connect, but still get the error, the server is likely busy. Please try again later.
NW-31201-7
NW-31194-8
    Could not connect to the network

Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.

Step 2: If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

Step 3:Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.
NW-31456-9
NW-31448-0     Connection error     PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.. This is likely a temporary issue, so please try again later.
NW-31485-1     Timed out     Restart the PS4 system.
NW-31162-3     Undefined error     Restart the PS4 system.
NW-31200-6     Failed to update the system software due to connection error

Step 1: If you have access to a PC, follow these instructions to update your system software using a USB device.

Step 2: If you don't have access to a PC, try Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

Step 3:If you are able to connect, retry updating at [Settings] > [System Software Update].

Step 4: If you're unable to connect, the network may be experiencing issues. You can check the status of the PSN here. Turn off other devices that are connected to your network to reduce stress and try the update again.

SU (Software Update) Errors
Error Code     Description     Action
SU-35931-1     Downloaded data may be corrupted

Step 1: Delete the content from home screen, then restart the system. Next, re-download the content from the Library.

Step 2: Review your network settings. If you can connect to a different network, try that. You also may want to change to a static IP or change the DNS server.

Step 3: It's possible the network is busy, so if the error persists try again later. If you still get the error later, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and try the PS4 initialization.
SU-30696-4
SU-30645-8     Failed to update the system software. The update file may be corrupted.     If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update.
If you are updating via USB storage device, delete the update file on USB and redownload the update file from this page. Then retry updating at [Settings] > [System Software Update]
SU-34328-0     An internal error occurred     Please try again later.
SU-30733-6     The latest version of the system software is already installed     No Action Required.
SU-30683-0     Update via USB storage failed

Step 1: Go to Safe Mode, choose option ?7. Initialize PS4], and follow the onscreen instructions. You can find more information on Safe Mode here.

Step 2: If the error occurs again, please visit our Contact page for additional technical support.
SU-34322-4     Failed to update the system software. Update has timed out

Updating Via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system software update. Push the [Options] button and delete the content. Then retry the update by going to [Settings] > [System Software Update]

Updating Via USB: Retry the update by going to [Settings] > [System Software Update].

SU-30634-6
SU-30631-3 USB error occured while updating the system software.

Step 1: Delete the Update file from the USB storage device

Step 2: Clear your browser cache and redownload the PUP file here. Then retry the system update.

Step 3: If the error persists, try another USB device.

Step 4: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.

WV (Web View) Errors
Error Code Description Action
WS-37505-0
WS-37431-8

    Connection to server failed

Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.

Step 2: If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

Step 3:Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.
WS-37504-9     PSN is undergoing maintenance     PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
WV-33907-2     Operation timeout. The specified time-out period was reached according to the conditions.     Connection timed out / connection error while receiving data. Network may not be stable now. Please retry after a while.
WV-33898-1     Connection timed out / Can't open web page     Check to make sure the URL you typed is correct. If it is correct and you are unable to connect, please try.